These terms and conditions apply to all sales made to you via this website. By placing an order you are deemed to have accepted these terms and conditions.
To place an order at bgfashionmuses.com it is necessary to be a registered user with full name and e-mail address. You can also make an order simply by send us an e-mail directly to firstname.lastname@example.org
* All public data can not be in violation of a law or decree!
* All data upload or posts must be consistent with the copyright, patent and brand rights, and intellectual and personal rights of others and their right to privacy and publicity.
* All data upload or posts must not have content that is misleading, threatening, defamatory or offensive.
* bgfashionmuses.com reserves the right to cancel your registration at any time for any reason and without notice.
HOW TO MAKE AN ORDER
FREE DELIVERY OVER 100 EURO ORDERS!
After you make your selection, press the buy button and confirm your order. When you have completed your order you will be sent an e-mail confirmation. You can use the PayPal checkout method or cash on delivery method (cash on delivery is only available within the borders of EU) in order to pay your order.
If for any reason your order cannot be processed, a member of the customer services team will contact you.
All prices include VAT.
* Please make sure that you specify an accurate shipping address and don't forget to leave your contact phone number!
* bgfashionmuses.com is not responsible for the loss of items sent to incorrect address. It is your obligation to enter the correct delivery address details at the time of ordering.
PRICES AND PAYMENT
The product price is always the price indicated in the onilne store. Your order total price includes the product price and applicable delivery charges. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment.
All prices include VAT. The available payment methods are PayPal or cash on delivery method (cash on delivery is only available within the borders of EU).
FREE DELIVERY OVER 100 EURO ORDERS!
When we confirm your order, we will notify you whether the product is in stock. If it is, and you place your order before 14.00 pm, we will dispatch your order by courier or by post to your nominated address the next working day.
If the product ordered is out of stock and needs to be produced, the order will be executed within 7-14 days latests.
We ship with:
Delivery charges will be dependant on the weight of the products ordered and the destination address.
Delivery time varies and depends on the destination address:
Bulgaria Post packages are send with priority and tracking number is available. You can track your order on shipping company's website with the tracking number provided.
For shipments within the borders of EU it usually takes 7 to 10 working days.
For US, CANADA and Australia, the usual time for delivery is between 7 and 21 days.
Econt Express delivers orders in Bulgaria within the next working day from the date we post your order.
* It is possible to ship your order with a courier of your choice at your own cost. In such case, it is necessary to send us an email, delcaring your prefered choice of shipment/courier company after an order. You can write us at the following mail:email@example.com
* Handmade accessories, jewellery and handpainted clothes are produced as per your wish and/or design are disoatched within 15-20 days.
*Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.
CONDITIONS FOR RETURN OR REPLACEMENT OF ORDERED ITEMS
As we always target to please our customers, we believe in fair trading. In result of this, you are entitled to replace any purchased goods from our online store within 7 days from the date of receipt of your order, excluding the cases where the purchased item is custom made with measures from the client, if the following conditions have been met:
1. The items are returned within 7 days of the purchase date and the original sales receipt is present.
2. Items must be in original condition as purchased, with all labels/tickets attached. Garment must not have been worn.
If you return items to us that do not comply with the above requirements, we will return them to you at your cost.
To file a return, you would need to:
- Contact us at least 3 days after receiving your goods, at email address: firstname.lastname@example.org and/or file a return request.
- Money that was paid by you is refunded after we inspect the returned product and within 10 days from return date.
- Returns are not accepted for damage caused by misuse (torn, scratched, worn, washed, ironed goods, but not limited to the listed here damages).
* Please note that shipping costs for return, exchange and re-dispatch are at the expense of the customer!
* You are fully entitled to make claims for the following cases:
- Manufacturing defects of the product.
- Difference in the stated / ordered size.
- Parts of the product you ordered are missing.
- There is difference in the ordered model/size/colour and the one you were delivered.
* The BG FASHION MUSES team is not responsible in case of damage to the goods caused by the transport company, however we are always looking for your feedback and we will give our best effort to assist you and resolve the issue.
All information published in our online store bgfashionmuses.com, is owned by
"BG FASHION MUSES", including photos and item descriptions!
It is prohibited to download, use, publish and/or reproduce any of the pictures/text or information on this site without our prior explicit agreement in written form!
Our attending hours are:
Monday - Friday 10: 00- 18:00 (EET = +2 GMT)